User Review: M4U 2 Headphones - Awesooommee Sound

August 27, 2013

Products: M4U 2 Headphones

The best headphones I've ever listen to, Unfortunately I had to return them 3 times, the kept cracking... I really miss them, but for the price I did not expect that. Hopefully they can figure something out. As of now I don't own any headphones because can't find anything that sounds as good as M4U 2.

PSB Speakers Response

Hours of rigorous testing and thorough inspections have been conducted to understand what is causing this issue for some consumers, and to ensure our M4U 2 headphones are meeting PSB's high quality build standards. Through investigation, our engineering and development team identified these cracks as an isolated issue within a limited number of M4U 2 headphones, which has since been fixed in the manufacturing process. If stress cracks have been detected, we deeply apologize, and understand how disappointed you must be with the inconvenience this product has caused. However, we give our promise that all M4U 2 headphones stricken with this issue will be replaced with one of our authorized dealers or distributors as quickly as possible. We're working directly with our authorized dealers and distributors to ensure our valued customers are receiving a high level of customer service.

Again, we apologize for what has happened and look forward to continue to serve you as a valued PSB consumer.

For future questions or concerns, please don't hesitate to contact us and speak to the support staff in our PSB Lounge for further assistance.

Jose Alvarez - Clementon, NJ

Other User Reviews

M4U 2 Headphones

Copyright © 1998–2019 PSB Speakers, a member of the Lenbrook Group of Companies, which includes NAD Electronics - High Performance Home Theatre and Hi-Fi

PSB Speakers • 633 Granite Court • Pickering, Ontario L1W 3K1 • Canada

Tel: (905) 831-6555 • Fax: (905) 831-6936